FedEx launches new tool for customer emissions tracking

30 / 05 / 2023

By Marwa Nassar - -

FedEx has launched a new revolutionary tool, FedEx Sustainability Insights, to enhance customer access to emissions information using actual network scan data as foundation for emissions reporting.

Created by FedEx Dataworks, this revolutionary cloud-based engine uses near-real time FedEx network data to estimate CO₂e emissions for both individual tracking numbers and FedEx.com accounts. Users can view historical emissions data by account as well as search by tracking number with their free FedEx.com login. Data is displayed in a variety of metrics such as mode of transport, service type, and country or territory for all eligible FedEx Express®, FedEx Ground®, and FedEx Freight® shipments.

The capabilities presented by FedEx Sustainability Insights serve as the foundation for a new suite of tools for e-commerce customers. Through an application programming interface (API), customers can transfer their historical and predictive emissions data to their own internal systems. Machine learning powers the predictive API capabilities, which can help customers manage their supply chain, boost operational compliance, and integrate emissions estimates into their shopping cart for their customers.

“We’ve heard from our shippers that they need more data on their shipping footprint as consumers increasingly weigh sustainability as a factor in purchasing decisions.” said Executive Vice President and Chief Customer Officer, Brie Carere. “Through innovations like FedEx® Sustainability Insights, FedEx is empowering customers to access the information they need as part of our mutual pursuit of a more sustainable future.”

Through FedEx® Sustainability Insights, users can view historical emissions data by account as well as search by tracking number with their free FedEx.com login.

These new offerings complement FedEx Corp. efforts to reduce emissions in its worldwide operations in pursuit of a goal of global carbon neutral operations by 2040. As the company optimizes its operations, FedEx® Sustainability Insights will support this goal by providing insights into further opportunities for network efficiency with data-backed predictive insights and modeling.

To advance toward its 2040 carbon neutral operations goal, FedEx is focusing on areas such as electrification of FedEx pickup and delivery vehicles globally; more efficient facilities, fuels, and fleets; and investments in natural carbon capture. Customers interested in learning more about FedEx® Sustainability Insights and its capabilities can visit fedex.com/en-us/carbon-footprint-insights.html.